Cloud technology has become exponentially accepted for companies all over the world, providing a platform for them to run their sensitive and critical operations, therefore cloud services are now more than ever a very integral part of the ICT infrastructures exploited by companies from many different industries.
According to Gartner, Cloud Services Brokerage (CSB) is an ICT role and business model in which a company or other entity adds value to one or more (public or private) cloud services on behalf of one or more consumers of that service via three primary roles including;
Aggregation: this involves combining and integrating multiple services, examples are; data integration, safeguarding process integrity and ensuring data portability between the cloud customer and the various CSP.
Service Intermediation: this is the provision of value-added services or basically improving a capability without actually providing any of the cloud services itself. These services may include …